Contact Us

We welcome your questions and comments! You can request more information about our students in need of sponsors or ask about creative ways your church, youth group or school group can make a huge impact in the lives of refugee families.

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By Mail
Impact Hope
P.O. Box 632
West Linn, OR 97068 USA

By Email

By Phone
(503) 673-3905

Frequently Asked Questions

Where do I send my letters?

Mail your letters to:

Attn: Student’s Full Name
P.O. Box 632
West Linn, OR 97068 USA

For the return address, please use your name and the Impact Hope address.

How often will I hear from my student?

You can expect to hear from your student 1-2 times a year. We encourage communication to your students as well. It can take some time, as letters and packages generally are taken over with us on trips to Rwanda 2-3 times a year. 

Other forms of communication

Unfortunately, social media and email contact can create confusing or damaging situations for both students and sponsors. Therefore, no email or social media contact should be made. We make the same request to our students.  

If any correspondence raises any issue that troubles you and that you feel needs specific attention, please let us know, as our team is best placed to assess and provide the support needed. 

Your identity

To protect the identity of our sponsors, we do not share your contact information directly with your sponsored student, and again, we strongly recommend that you do not communicate with your student via internet. We wish to protect you from your contact information becoming known to friends, relatives or neighbours, who may look to exploit your generosity. 

If you are contacted by your sponsored student, his or her family or a community member outside of communications sent by Impact Hope, we ask that you not respond and immediately contact us at or (503)673-3905. 

Gifts and additional funds

Many sponsors do like to send gifts or provide additional funds, and it has to be said that children here as anywhere love to receive them. However, in Impact Hope’s particular situation gift giving can also be a source of problems. Because of these three reasons, we ARE NOT accepting gifts or packages. 

A. Perceived fairness

Because we work under the jurisdiction of the UNHCR (United Nations Office of the High Commissioner of Refugees), Impact Hope must be careful to abide by the established principles and practices of fairness. The arrival of anything that looks lavish or that could mark the student or family as specially favoured has to be avoided.

B. Logistics

The next issue is that of logistics – getting things to the students. We can take letters to students on our travels there 2-3 times a year. If you would like to send something directly to our field worker in Rwanda, please contact us for that information. 

C. The cost of the gift

Sponsors do like to be generous, but this has risks. Impact Hope aims to help the students become upright, educated, independent, involved contributors to their developing society. We want to do nothing that will encourage them to become dependent, to link sponsorship with personal gain or to equate a sponsor’s care and friendship with access to money or expensive presents.

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